I called on Good Friday at 9:00 AM thinking most companies would be closed, but the woman who answered the phone said she could work us in. She was so nice and professional! Within the hour, Bill Vassar called and said he could be there around 10:00 AM. When he arrived he was friendly and very experienced. Our venting system wasn't working, so Bill explained how we could fix the problem in the future. He went deeper than he was told and inspected everything. Thank you Bill for the awesome job. We will refer you to others!
Thanks Again,
Penny

Excellent professional service at reasonable prices. Bill is very professional and did a great and thorough job of explaining what the issue was as well as what the cause might have been.
He is friendly and honest and does top notched work.
Highly, highly, highly recommend.
Would not hesitate to refer anyone to him.

We needed someone to come out and check our dryer when it stopped heating up, among some other issues. I contacted Bill's Washer & Dryer Repair after seeing a recommendation from someone else on Nextdoor Highland View (a neighborhood / community social network online). So glad I did! He was able to come out just a few hours after I called, checked things and let me know what was wrong, how much it would be, and all the while was so incredibly courteous and such a gentleman! Never did I feel I would be overcharged or that something would be done that wasn't necessary. In short order, things were fixed, and the cost was more than reasonable. Bill definitely knows his stuff. I highly recommend him for all your washer and dryer repair needs!

I have had several service calls on both washer and dryer. Since the first time Bill came to repair our washer, I knew he was going to be the one I would call again if needed. Bill is very professional and explains everything in detail when doing the repairs. Cost are fair and work is prompt. Excellent customer service...

I called Bill on a Wednesday morning my dryer wasn't heating, Bill said he had a busy day but would try to get out that afternoon which he did. Bill had the heating element my dryer needed and was able to repair the dryer quickly and very reasonably priced. Bill has worked on my washer in the past and I would highly recommend him.

My dryer went out right before Christmas. Called Bill's on Monday and he was here on Tuesday. He had the part and fixed it within 30 minutes! He was early, professional and nice. I would certainly use him again to fix my washer or dryer. It is nice to deal with a company that is professional and trustworthy. Seems that is hard to find these days.

Bill arrived promptly at the front end of the predicted arrival time window. He was kind enough to call ahead and make sure the time still worked for us. Upon arrival he got right to work and opened up our washer. He took the time to explain what he was doing and finding. As it turned out our machine did not have any major issues as we had suspected. The noise it was making was part of its normal operation. He made some adjustments to the leveling and was on his way. He charged us for the standard trip fee and a small fee for the leveling. Both fees were very fair and very small. I could not be more satisfied with his service and will absolutely work with him in the future. I have already given his name as a recommendation to others.

We had been having washer issues all weekend, Bill was the 2nd call we had made as the first one was not available to come out until Thursday. When I called Bill Monday he was able to come that afternoon. Upon arrival he was able to quickly identify our issue, drain pump was out, unbelievably he had a new pump in his truck and within an hour he had us up and washing again! Awesome job, extremely knowledgeable and very professional, Bill will get more of my business.

I would recommend Bill to anyone.
So professional.

Bill had called to let me know that he would be arriving shortly within the time window. He asked what was going on and immediately identified why the agiator wasn't working properly. He was also right on in identifiing why water was linking around base. He let me know what the total cost would be before he tore into the washer. He replaced the parts and did a great job. Excited that he was able to get my 25 year old washer back working! Very professional, very knowledgeable and trustworthy. I would highly recommend Bill as was very satisfied. I would definitely recommend Bill

I called at 6:30pm on a week day, and was able to be schedule the next morning! Bill came promptly and fixed my dryer issue on the spot! Very nice and professional. Would recommend him to anyone having trouble with their units!

Bill came out within 4 hours of my call to resolve an electrical problem with my Whirlpool dryer. He handled the problem expeditiously and got me up and running after diagnosing as intermittent connection problem with processor board. Having worked on similar problems on computer systems myself I can appreciate where experience helps in fixing this kind of intermittent problem. Charge for the visit was very reasonable and will use Bill in the future whenever I have a problem with my washer or dryer. I heartily recommend Bill and wish him kudos for the great service!

Our dryer was making a really loud noise and sounded like it was getting ready to go out. We called Bill and he was able to make it to our home that day. He fixed our dryer in just a short amount of time and was able to save us from buying a new one. He was friendly, honest, fair-priced, and I highly recommend him. We will be using him in the future!

Bill was fantastic. He arrived as scheduled, diagnosed the issue and repaired my dryer in less than 30 min. I highly recommend him!

Great service, very reasonable price. Quick service, parts on hand. Repaired my 90’s dryer in an hour.
An outstanding service. Also same day service. Thanks